Cancellation policy

Right of withdrawal/cancellation

You have the right to withdraw from this contract within 14 days without giving any reason, provided that the purchased gift card or "print@home voucher" has not yet been redeemed at a partner business.

The cancellation period is 14 days from the day

on which you or a third party designated by you, who is not the carrier, have taken possession of the voucher or the goods (or the last goods, partial shipment in the case of a contract for several goods of a single order or the delivery of goods in several partial shipments or pieces) or
on the day the contract is concluded for print@home vouchers.

To exercise your right of withdrawal, you must inform us

Harisch Sales GmbH
Florianigasse 15
6370 Kitzbühel
Email: service@harisch.world

Tax ID number: ATU74600513


You must inform us of your decision to withdraw from this contract by means of a clear statement (e.g. a letter sent by post or email). You may use the attached model withdrawal form, but this is not obligatory.

You can fill out and submit the model withdrawal form or another clear statement electronically. If you make use of this option, we will immediately send you confirmation of receipt of your withdrawal (e.g., by email).

To meet the cancellation deadline, it is sufficient that you send your notification of exercising your right of cancellation before the cancellation period expires.

If you withdraw from this contract, we will reimburse all payments received from you, including delivery costs (excluding any additional costs incurred if you chose a delivery method other than our standard, cost-effective option), without undue delay and no later than 14 days from the day on which we received your notification of withdrawal. For this reimbursement, we will use the same payment method that you used for the original transaction, unless expressly agreed otherwise; in no case will you be charged any fees as a result of this reimbursement.

We may refuse reimbursement until we have received the gift cards or goods back. You must return the gift cards or goods to us by registered mail without undue delay and in any event no later than 14 days from the day on which you notify us of your cancellation of this contract. The deadline is met if you send the goods before the 14-day period has expired. You bear the direct costs of returning the goods.

You are only liable for any loss in value of the goods if this loss in value is due to handling of the goods that was not necessary for testing their condition, properties and functionality.

Please note that the right of withdrawal does not apply if you purchase the voucher card or goods directly from one of our partner businesses.

If you wish to cancel the contract, please submit your cancellation notice using the following template or download the form here .